Galaxis-Great aftersales engineers provide prompt help by way of support over the phone, online diagnosis, remote monitoring and field maintenance. Your messages are received through our comprehensive service network around the clock (7x24h) so that the aftersales engineers can provide field services and all necessary spare parts according to your needs.

The equipment of Galaxis-Great is safe and reliable. Our aftersales engineers will provide professional maintenance services for all supplied equipment to identify the problems and eliminate the hazards in a timely manner. The current maintenance services are divided into single maintenance service and regular maintenance service. The engineers will regularly check and analyze the working conditions and potential issues of the equipment on the customer’s site within the service period, and give professional advice on maintenance.

Galaxis-Great provides customers with 7x24h security services. Our aftersales engineers will arrive at the project site in the shortest possible time. When customers require remote support for preventive services, we will promptly arrange experienced engineers to ensure normal operation of customers' equipment.

Galaxis-Great, being customer demand oriented, pays close attention to customer needs to solve their problems in a timely manner. Galaxis-Great has an experienced technical operation and maintenance team to provide you with efficient and fast solutions and service experience. There will be a professional project team to serve every customer.